Our Services

Social Media Engagement

This is how we define Social Media Engagement

Social media engagement is the most social component of social media management. The inbox and comments sections are where connections are made and relationships are built. There are different types of social media engagement (see our glossary for specifics), but the main types of engagement we regularly work with are:

Community management (a.k.a. Inbound engagement): this refers to responding to comments and messages in your own inbox and on your own social feeds.
Outbound engagement: this refers to growing your community and connecting with folks who are new to your brand through hashtags, locations, and accounts that attract people with similar interests and values.
Influencer engagement: this refers to connecting with influencers and content creators online who are relevant to your brand, and their communities.

You might need A Social Media Engagement if…

You can’t keep up with incoming comments or the messages in your inbox.

Incoming messages are going unanswered.

You know you should be responding to incoming comments, but you’re not sure what to say.

You want to grow your community and following online.

You’re looking for new collaborators and content creators.

You want to grow your brand awareness through influencer relationships.

This is Why Social Media Engagement Matters

78% Of consumers are likely to buy from a brand or company after a positive experience with that brand on social. (Sprout Social, 2021)
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Engagement is where conversations happen. Where relationships deepen. Where new connections are made. And where brand trust and loyalty is built.

Our Social Media Engagement Services Are Offered:

In a monthly retainer

A la carte

For a campaign or project

As event support (onsite or offsite)

Important Note!

Our engagement services are 100% organic human, and we areare told time and time again that our dedication and savviness with this service sets us apart from other agencies.

Our Services

Social Media Engagement

This is how we define Social Media Engagement

You might need A Social Media Engagement if…

This is Why Social Media Engagement Matters

These are some visual examples of ENGAGEMENT CAMPAIGNS that we’ve CREATED

Our Social Media Engagement Services Are Offered:

Reach Out to Learn More About Our KSMS Audit Services

Here’s what we need to know to get the conversation started: